Shipment visibility and milestone analytics
A forwarder unified milestone data from carriers and portals so status, delays, and exceptions sat in one place.
- Visibility
- End to end
- one view
- Exceptions
- Early
- before delivery
- Carriers
- Ocean and air
- unified
- Update latency
- Near real time
- from feeds
Illustrative scenario · example figures
The challenge
Shipment status lived in carrier portals, EDI feeds, and email, so customers called for updates the team had to assemble by hand and exceptions surfaced too late to act.
What we built
We consolidated milestone events from ocean and air carriers over EDI and API into one model that tracks every shipment against its plan and flags exceptions early.
- Milestone data from carriers unified over EDI and API.
- Planned-versus-actual tracking per shipment with exception flags.
- Dwell and delay analysis by lane, carrier, and port.
Outcomes
- Status sits in one place instead of across several portals.
- Exceptions are caught early instead of at delivery.
- Delay patterns by lane and carrier are addressed with data.
Where the data came from
Data is drawn from the systems the operation already runs on and delivered in the client’s own tenant.
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