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Analytics · Freight Forwarders

Demurrage and detention cost analytics

An importer and its forwarder found where demurrage and detention charges came from and cut the avoidable ones.

Microsoft FabricPower BIAzure SQLAlerting
D&D charges
-29%
illustrative
Free time
Tracked
per container
Cause
Attributed
and owned
Alerts
Before
charges hit

Illustrative scenario · example figures

The challenge

Demurrage and detention charges arrived weeks later with no context, so the team paid them without knowing which were avoidable or who caused them.

What we built

We tied charge records to container events and the free-time clock, attributing each charge to a cause and an owner so avoidable fees could be prevented.

  • Charges tied to container events and free-time windows.
  • Attribution by cause: late pickup, congestion, or documents.
  • Avoidable-charge alerts as free time runs down.

Outcomes

  • Avoidable charges are prevented instead of paid.
  • The causes behind recurring fees are named and fixed.
  • Disputes are backed by a timeline, not a guess.

Where the data came from

Ocean carrier EDITerminal eventsTMSInvoice records

Data is drawn from the systems the operation already runs on and delivered in the client’s own tenant.

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