Question 1

How do I choose a custom software firm, and what should I evaluate?

Accepted Answer

Start with who writes the code. Ask whether the engineers are full-time employees or freelancers pulled in per project, because subcontracting is where quality and timelines usually slip. Then read the contract for acceptance criteria on each feature instead of vague promises. Ask for real cases in your vertical, with the problem, the solution, and the result. Confirm you receive the code, credentials, and documentation on delivery so you are not locked in. And ask how often you will see working software, plus what support looks like after go-live. The buyer’s guide above walks through all six criteria in detail.

Question 2

What kinds of software does Kadmoon build?

Accepted Answer

Enterprise systems like ERPs and CRMs, multi-tenant SaaS products, native and React Native mobile apps, integrations and APIs, data and AI features, and legacy modernization. Trade and supply chain is our flagship practice, but we build across industries. Every system is custom and owned by you. We do not resell a platform.

Question 3

What drives the cost of custom software?

Accepted Answer

Scope, mostly. The number of features, how many systems you integrate with, your data volume, regulatory constraints, and how much design and UX the product needs. A focused internal tool costs far less than a multi-tenant platform with billing and public APIs. We give you a fixed scope with acceptance criteria per feature, so the price maps to something you can verify rather than an open-ended estimate.

Question 4

What’s a typical delivery timeline?

Accepted Answer

Discovery takes about a week. Architecture and design run two to three weeks. After that, development moves in two-week sprints with a working demo at the end of each one, so you see software running inside the first month. A first production release usually lands in a few months depending on scope. We plan the sprints up front with per-module estimates, so the timeline is not a guess.

Question 5

How does your delivery methodology work?

Accepted Answer

Two-week sprints with continuous delivery and a working demo every cycle. Your feedback goes straight into the backlog. Code review is mandatory, and we pair on the critical modules. Automated tests run at the unit, integration, and end-to-end levels, with manual QA each sprint and sign-off before anything ships. Deploys go through CI/CD with automatic rollback.

Question 6

Who’s on the team that works on my project?

Accepted Answer

Our permanent in-house team: engineers, designers, and architects who are full-time employees, not subcontractors. The people who start your project are the people who ship it, and turnover in operation is zero.

Question 7

Do I own the intellectual property?

Accepted Answer

Yes, completely. Source code, architecture, and documentation are yours. On delivery you get the Git repository, CI/CD pipelines, infrastructure credentials, and an operational runbook. No lock-in and no permanent dependency on us.

Question 8

Which regions do you serve?

Accepted Answer

We are based in Austin, Texas and work with clients across the United States. Our engineering team delivers remotely, with in-person sessions when a project calls for it.

Custom software for Retail.

Systems we build

Common integrations

Related reading

Custom software for retail and e-commerce brands

Other industries