Approvals and alerts on the Power Platform
An operations team turned a reporting dashboard into action with Power Apps and Power Automate on the same governed data.
- Approval time
- Hours
- from days
- Email chains
- Replaced
- by the app
- Audit trail
- Built in
- per action
- Data source
- One model
- app + report
Illustrative scenario · example figures
Result
A report that only showed problems became a workflow that resolved them, on the same governed data.
The challenge
The dashboard showed exceptions, but acting on them still meant email chains and a spreadsheet, so issues the report surfaced were slow to actually get resolved.
What we built
We built a Power App for review and input and Power Automate flows for approvals and alerts, wired to the same governed model, so the number on the dashboard and the action taken share one source of truth.
- A Power App for review, input, and exception handling.
- Power Automate flows for approvals and alerts.
- A write-back path tied to the governed model.
Outcomes
- Exceptions acted on in the app, not in email.
- Approvals tracked instead of lost in a thread.
- Reporting and action sharing one source of truth.
Where the data came from
Data is drawn from the systems the operation already runs on and delivered in the client’s own tenant.
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